What do u mean by grievances

What is grievance handling in HR? How do you identify employee grievances? How do you write a grievance description? What is the difference between a complaint and a grievance? How to deal with grievances at work? They are: Individual Grievances When an individual employee grieves against a management action like demotion based on bias, non payment of salary, workplace harassment etc. Group Grievances This type of grievance is when a team or a group collectively grieves against the management for example when none of the team members receive the promised overtime bonus as mentioned in the policy.

Union Grievances This is rare, especially in a corporate setup where unions don't often exist. There could be various causes for employees to register grievances. They are: Economic: This usually concerns employee wages when they feel like they are being paid less than others in the same band or grade, or when they receive inaccurate salary.

Other examples could be delayed payment of bonuses, arrears, hikes etc. Work Environment: Sometimes, physical work conditions like too much heat or cold, cramped or limited work space, low lighting, bad quality equipment, faulty appliances etc all constitute work environment related grievances and are valid causes of it.

Supervisory: More often than not, supervisors, managers and other top management professionals can also cause grievance to employees. Biased performance rating, berating, subtle insulting, harassment of any sort, all constitute supervision related grievances. Organisational Change: Sometimes, when there are policy changes or actual shifting of workplaces, employees may find themselves unaligned to the changes and that can be a cause of grievance too.

There are multiple ways in which HRs can gather employee grievances. Direct Observation Most good HRs have a knack for catching the pulse of employees. Help Desk By setting up virtual help desks through a smart HR tech, cloud-based solution, HRs can identify employee grievances and categorise them into various buckets for swift redressal. Open Door Policy It is important for employees to feel heard and they should have non-judgmental talking spaces within the organisation to openly discuss their issues.

Exit Interviews These are another way to identify grievances. A grievance description or a grievance letter must have the following attributes: The letter must clearly state the type of grievance and then the actual grievance. It must be to the point and must get to the issue directly It should state the facts, as objectively as possible It would be advisable to not use any offensive language or obscenities The letter is not about expressing anger but should objectively mention what the employee is feeling and what is the reason it has become a grievance for the employee It should conclude by asking for swift redressal and willingness to cooperate with the concerned people for the same What is the difference between a complaint and a grievance?

It can be done through the following simple steps: Create a mechanism: HRs can use a well-designed HRMS to build a strong system of gathering and processing employee grievances.

Listen more than talk: While hearing the grievances, it is a good idea to practice deep listening and empathise with the griever to fully understand what they are unhappy about. Hold a formal meeting: Call in all the relevant parties and ask the employee to present any evidence to back up their issue.

You can also ask them about how they woud like the issue to be resolved Decide and act: Once you reach a conclusion, take a decision you think is best and then act on the resolution. Set up and communicate the appeal process: Have a system in place that allows the employee to formally appeal in case they are unhappy with the resolution.

Clearly communicate the rules for the same. New Word List Word List. Save This Word! See synonyms for grievance on Thesaurus. We could talk until we're blue in the face about this quiz on words for the color "blue," but we think you should take the quiz and find out if you're a whiz at these colorful terms.

See grieve , -ance. Words nearby grievance grief-stricken , Grieg , griege , Grierson , grieshoch , grievance , grievance committee , grievant , grieve , grievous , grievous bodily harm. Words related to grievance grief , hardship , injustice , objection , outrage , resentment , sorrow , unhappiness , affliction , beef , bellyache , blast , case , cross , damage , distress , flack , grouse , holler , hoo-ha.

Resources home Text Checker. Resources Resources home Text Checker. English American English. Enter search text. Extra Examples By the s, political grievances were again being voiced. He had a personal grievance against the professor. MPs spend many hours listening to the real or imagined grievances of their constituents. Managers would make every effort to address individual grievances.